Be Seen Faster from the comfort of your own home
Why wait in a center? Rest at home and usually, in just an hour or two, you’ll visit with a member of our medical team on your phone, computer, or tablet.
Be Seen Faster from the comfort of your own home
Why wait in a center? Rest at home and usually, in just an hour or two, you’ll visit with a member of our medical team on your phone, computer, or tablet.
In some cases, a provider may assess your condition as more complex or need to run labs or x-rays. With 9 locations, we can schedule you quickly at one of our nearby centers to run follow up tests and provide the best care for you possible.
The benefits of local telehealth care
from a name you can trust
Trusted in Florida
Patients First has been serving the Tallahassee area since 1989 and is a trusted name in Florida.
Urgent Care Specialists
Unlike the big telehealth companies that offer mental health and dental care, we specialize in Urgent Care.
Local Insurance
Because we are local, we accept most insurance plans offered in Florida.
Low Self Pay Rate
No insurance? No worries. We offer a $99 self pay visit. And, if you are seen in clinic the same day, we will apply that to your visit.
An easy, no hassle process
Tell us about your condition:
Please take two minutes to answer a few questions so that we may better treat you.
Schedule a time:
Choose a convenient date & time to schedule a virtual visit for patients age 8+.
Register:
You’ll receive a link to register online (where we will collect your insurance, pharmacy, and other information.)
We will contact you:
Prior to your video visit, we will contact you to finalize information and send you a link for your video conference. Patients under age 18 must be accompanied by a parent or legal guardian during the entire visit.
Start your virtual visit:
One of our medical providers will discuss your condition with you in detail. Should you need labs, x-rays or other care, you will be scheduled at one of our 9 urgent care centers.
We will send in any prescriptions:
Following the appointment, we will call in any prescriptions needed and send you a recap of your visit with medical notes.
What can and can't telehealth treat?
WHAT TELEHEALTH CAN TREAT
- Patients age 8+
- Allergy Symptoms
- Birth Control Renewal/Advice*
- Bug Bites
- Canker Sores
- Cold/Cough/Flu
- Cold Sores
- COVID-19 Treatment and Follow-up Care
- Cut/Wound Evaluation*
- Earache/Ear Pain
- Eczema
- Eye Infections/Pinkeye/Styes
- Female UTIs (ages 18-45 only)*
- Fever
- Head Lice
- Headaches/Migraines
- Illnesses While Pregnant (not complications)*
- Infected Fingernail or Toenail*
- Medication Refills
- Mild Sunburn
- Nausea/Vomiting/Diarrhea/Mild Abdominal Pain*
- Sinus or Allergy Issues
- Skin Issues: Minor Burns*/Minor Rashes/Poison Ivy
- Sinus Infections
- Sore Throat
- Sprains/Strains*
- STD Exposure*
- Yeast or Bacterial Vaginosis Infection
WHAT TELEHEALTH CAN’T BE USED FOR
- Visit one of our 9 centers for these issues:
- Patients under age 8
- Abdominal Pain (Moderate or Severe)
- Addiction/Withdrawal Treatment
- All-Terrain Vehicle (ATV) or Motor Vehicle Accident (MVC)
- Chest Pain
- Chronic Pain Treatment
- Cuts/Lacerations Needing Stitches, Suture Removal or Wound Care Beyond First Aidt
- Emergent Symptoms (Chest Pain, Shortness of Breath, Anaphylaxis, Choking, Altered Level of Consciousness)
- Issues Needing X-rays
- Issues Requiring Labs
- Narcotic/Controlled Substance Renewal/Prescription
- New/Unstable Psychiatric Conditions
- Pelvic/Genital/Rectal/Breast Exams
- Physicals or Sport Physicals
- Prescriptions Over One Month (30 Days)
- STD/STI Screenings
- Suturing or Other Procedures
- Trauma/Physical Abuse/Sexual Abuse Treatment
- UTI Symptoms (Male)
- UTI Symptoms (Female under age 18 or 45+ years old)
- Workers Compensation or Occupational Health visits
*May require an in-clinic evaluation at the discretion of the evaluating provider
Please call 911 if you are experiencing a life threatening condition.
Based on your Telehealth visit, our medical staff may determine that you need labs or to be seen in person. If so, we will make every effort to schedule you same-day at a nearby clinic.